BBM011,2 General Insurance

Pre-recorded Lecture Materials

Insurance Types



Risk and Rating Factors - idea generator



Insurance Risk can Vary by Class

How do Claim Characteristics affect Risk

The General Insurance Environment



The General Insurance Market



Lloyd's History

1688 - Edward Lloyd ran a coffee shop in which merchants met with wealthy people to arrange insurance

1730s - Lloyd' begins to dominate shipping insurance

1734 - Lloyd's list appears

1750 - Underwriting first appears

1764 - Weak and leaky vessels

1768 - Lloyd's, the notorious gambling den

1769 - New Lloyd's appears

1773 - John Julius Angerstein developed the concept of the lead underwriter

1787 - First metal hulled boat (a barge) was built in Shropshire

1803-1815 - Napoleonic Wars

1775-1815 - American revolution and establishment of the Patriotic Fund

1799 - Loss of the Lutine

1817 - Invention of the Bicycle

1818 - First Steamship to cross the Atlantic (the Savannah)

1824 - Liberation of insurance industry so that more independent companies could write insurance.

1833 - Abolition of slavery in the UK

1851 - Financial security was made more rigorous

1858 - The Lutine Bell was salvaged

1863 - Invention of the Internal Combustion Engine

1865 - Abolition of slavery in the USA

1870 - Frederick Marten invented the concept of large syndicates

1871 - First Lloyd's act

1877 - Non-marine policies were introduced into Lloyd's

1880 - Cuthbert Heath wrote the first reinsurance policy

1890s - Lloyd's established itself in America with a new brand of entrepreneurial brokers

1905 - Risk based pricing

1902 - The Burnard failure, and the introduction of auditing

1903 - Wright Brother's first flight

1903 - Delegated authority introduced and Lloyd's was able to write insurance all around the World

1906 - San Francisco Earthquake and invention of Excess of Loss insurance

1908 - Audits become compulsory

1911- The Lloyd's Act

1912 - Titanic sank (loss of £1m)

1914-1918 Many Lloyd's staff fought in WWI and Lloyd's also made many contributions to war related charities

1923 - Harrison's folly and the creation of the central fund

1928 - Lloyd's moved into 12 Leadenhall Street

1930 - 3rd party insurance for driving vehicles on a road become compulsory

1939 - LLoyd's was effectively moved to Pinewood studios and staffed by 500 women to continue operations during world war II

1965 - Salto Grande and Itaipo Dams in South America

1973 - First female broker

1977 - The Council of Lloyd's was established

1983 - wearing of seat belts in the front seat became compulsory in the UK

1985 - Lloyd's started insuring nuclear power stations in China

1988 - Lloyd's Tercentenary Research Foundation set up

1980's and 1990's - Scandal Fraud and huge losses (Piper Alpha, Asbestos claims etc.)

1990 - The losses were worsened by the LMX spiral.

1992 - Hurricane Andrew (177,000 made homeless)

1993 - David Rowland appointed and this led to the setting up of Equitas to manage the related liabilities at a cost of £21bn

1993 - Bishopsgate bombing and establishment of Pool Re

1994 - Corporate members introduced (capacity £1,595m)

1998 - FSA introduced to regulate Lloyd's

2001 - September 11

2002 - Annual reporting introduced

2003 - Creation of realistic Disaster Scenarios

2005 - Hurricane Katrina - over 100 killed and tens of thousands left homeless

2007 - Contract certainty ended the markets 'deal now, detail later'

2010 - Deepwater Horizon

2012 - Vision 2025 launched

2020 - COVID 19 losses and first ever closure of Lloyd's building

More information can be found on many of these events on the Lloyd's website

Chain Ladder

How are they made

First we need to consider how policies written, accidents happening, being reported and claims being paid out are used to fill values into the various different run off triangles that we can use.

Once we have data in a triangle the mathematics of calculating the reserve is the same whatever the triangle represents

Notes

First we need to consider a timeline

A policy is sold (written in 2012)

The premium is then earned continuously over the next 12 months

An accident happens in 2013 during the term of the policy

In 2015 this accident is reported to the insurance company and the benefit is believed to be £450

In 2016 this claim is settled for £600

So where do these numbers go in the different triangles

First we consider IBNR by accident year

The bold line represent the current time at year end 2016

As the accident happened in 2013 and was reported in 2015 we can see this represents development year 3 for accident year 2013

What if we do an underwriting year triangle. Then we wish to consider when policies were written in respect of which accidents happen

This policy was written in 2012 so it is reported in development year 4

What about reported but not settled - this time we group accidents by the year in which they were reported

So this accident goes in reported year 2015 and is settled in development year 2

What about the paid triangle - this considers when claims were actually paid out

If this is grouped by accident year then this claim was paid in 2016 which is development year 4 for accident year 2013

But we can also do a paid triangle by underwriting year

This time the policy was written in 2012 for which the claim is finally paid out in 2016 that is year 5

Claims Inflation

Price inflation

Often quoted as prices of consumer goods

Readily available in many markets

Often not the most appropriate for insurance though

Wage inflation

Tends to be higher than price inflation

Will be a major part of many claims due to repair and rebuild costs

Also a major part of insurance company admin costs

Compensation

There is a tendency for liability and compensation payments to far exceed the rate of inflation as judges award bigger and bigger compensation payments

In the USA compensation can be awarded by a jury as well

No win no fee law firms can also cause an increase in the propensity of firms to want to make a claim

Demand surge

Prices for labour can be squeezed higher just when there are most claims for a multiple claim event due to supply and demand of labour

Medical expenses

Medical expenses tend to have their own higher rate of inflation and a specialist index should be used if possible


Accounting Timeline


Climate and Environmental Factors

It's more than just weather and climate


Reinsurance Methods





Online Videos for General Insurance
Insurance Types
Run-off Triangles
Re-insurance
Solvency II
Exam type questions
Example Question 1

You have just started a new job as an actuary in a growing insurance company which has been in business for 3 years and writes mainly personal lines household insurance policies, which are sold through a nationwide network of a major high street bank.

The CEO is ambitious to grow the company and wishes you to give your opinion how he might go about this:

i)List four different ways the company might grow its business

[2 marks]

ii)For each of these options discuss how such an expansion policy could cause risk to the business

[8 marks]

iii)Discuss the ways in which a reinsurance company may be able to help your company manage and mitigate the risks identified

[4 marks]

[Total 14 marks]

Illustrative Solution

i) different business lines such as motor, holiday and pet

different sales channels such as price comparison websites

increase sales commission to high street banks (no longer legal in UK)

reducing prices

increasing cover options

advertising

ii) relevant points such as:

lack of experience

lack of data to parameterise models

pricing at a loss making level

increasing concentration of risk

adverse selection

moral hazard

each point should be explained in the context of the different business strategy it causes a risk to.

Negative cashflows at acquisition of policy

iii)

for each strategy sensible reasons from

cover for large losses (illustrate why this more likely)

cover for concentration of risks

availability of data and experience

smoothing of profits

financial structures to absorb initial negative cashflows

Example Question 2

The President of the South American Insurance Oversight Board has written you a letter in which he informs you that the Board is considering introducing continent wide insurance legislation for the whole continent of South America.

i) State the advantages and disadvantages of this suggestion

[4 marks]

ii) Outline, with justifications, the main features that you would expect such a piece of legislation to contain

[6 marks]

Total 10 marks

Illustrative Solution

(i) ensures less developed countries catch up with better reserving standards

protects policyholders

reduces systematic risk to economy of insurers collapsing

enables greater ease of M&A transaction in the insurance world

increases confidence in insurance which could increase take up and so improve people's cover generally

Could be very expensive for individual countries and companies to implement

Might be worse than original standard

Could be so complicated that it actually increases risk due to inability to enforce

May be implemented in different ways in different countries

May cause complacency and replace more qualitative risk management standards

(ii) Outline could be a high level Solvency II structure or a Lloyd's market structure: may include following structures:

process for calculation of best estimate reserves

process for calc of risk margin on which to base market value of liabilities

process for calculation of at least one capital requirement

procedure for regulator and company action when capital requirements are breached

procedure for internal management of risk

procedure for reporting of compliance to regulator

Background Reading

Prior Course Reading

Moodle Course Reading - 04. Introduction to Non-life Insurance